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8-12 yrs₹ 23 – 46 LPAPune, MHContract
LeadershipEscalationsProcessCRM
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Job Description
Cleartax is hiring a Lead Support Team Lead to join our growing team in Pune, MH. You will work with a talented, fast-moving team to build products used at scale. This is a high-impact role where you'll own meaningful problems end to end and collaborate across engineering, product and design. Our stack and focus areas include Leadership, Escalations, Process, CRM. We value ownership, curiosity and a bias for action.
Key Responsibilities
- Own reliability, performance and scalability of your services.
- Collaborate closely with product and design to define requirements.
- Mentor peers and contribute to a strong team culture.
Requirements
- Strong fundamentals in data structures and problem solving.
- Excellent communication and collaboration skills.
- Comfort working in a fast-paced, ambiguous environment.
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