Senior Customer Support Specialist

Amazon is hiring a Senior Customer Support Specialist to join our growing team in Noida, UP. You will work with a talented, fast-moving team to build products used at scale. This is a high-impact role where you'll own meaningful problems end to end and collaborate across engineering, product and design. Our stack and focus areas include Communication, Zendesk, Empathy, CRM. We value ownership, curiosity and a bias for action.

• Collaborate closely with product and design to define requirements.
• Participate in code reviews and uphold engineering best practices.
• Own reliability, performance and scalability of your services.

• Proven track record of delivering production-grade work.
• Strong fundamentals in data structures and problem solving.
• Excellent communication and collaboration skills.